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Join 2,000+ brands using us to grow their online B2B.

Are you ready to revolutionize the way your wholesale customers order from you, from just $49 per month?

  • Use your existing website for your B2B customers
  • Let your customers place and manage orders online
  • Rapid setup, get up and running in days (or less!)
  • Empower your sales team with sales agent ordering
  • Automate previously manual tasks, and much more!

Trusted by 2,000+ brands from startups to enterprise.

Mesauda

🚀 Let's begin your B2B transformation.

Book a live product demo with expert Q&A. We'll go through your current challenges, how we've helped brands like you, and run through some of SparkLayer's features relevant to you.

Alex Weston

We'll get back to you within 4 hours (typically sooner!) to arrange a good time to speak. Alex Weston, Sales Director

You can also email us at hello@sparklayer.io.
Rated 4.9 out of 5 on the Shopify App Store

Turn your Shopify store into a powerful wholesale solution.

SparkLayer makes it easy to turn your existing Shopify store into a fully featured, fully branded B2B solution. It lets your customers and sales team place and manage B2B orders online and a lot more. Say hello to a new way to automate and grow your B2B business!

  • Use your Shopify website for your B2B customers
  • Setup B2B pricing, payments, ordering rules & more
  • Enable a beautiful B2B self-service experience
  • Rapid setup, get up and running in a day (or less!)
  • Empower your sales team with sales agent ordering
  • Automate previously manual tasks, and much more!
How SparkLayer works 90 second video
Try it free for 14 days. Plans start from $49 per month. Cancel anytime.
SparkLayer Frontend SparkLayer Frontend SparkLayer Frontend SparkLayer Frontend SparkLayer Frontend SparkLayer Frontend

Join 2,000+ brands trusting SparkLayer to automate and grow their B2B operation.

Wrap Magazine Kenro Sea to Summit Planted Asmodee Living Proof Spongelle Snurk Cubitts UNRL clothing Darts Corner Green & Wilds Rave Coffee Fable England Greenover Sports Wrap Magazine
Eco Flow Popee Slumber Pod Twillory Relais & Chateaux Bewleys Mesauda Robert Welch Fresh Clean Tees teapigs Lezyne Nkuku Slumber Pod Miura Golf 2 Dudes

Let's bring B2B to your Shopify store.

Are you a wholesaler, pure B2B business, or a hybrid selling to both DTC and B2B customers? You've come to the right place! SparkLayer enables a powerful and fully-branded B2B ordering experience on your existing Shopify store, helping you automate your processes, save you time, and allow you to focus on growing your B2B business. Once you've registered with SparkLayer, it takes just 4 steps to get up and running!

  • Set up your B2B data

    Upload your B2B data such as customer-specific pricing rules and payment methods (e.g. net terms).

  • Install the widgets

    Our frontend widgets convert your Shopify store into a fully-branded B2B ordering portal. Like magic.

  • Invite your B2B customers

    Your B2B customers can login, see their specific pricing, place orders, manage their account, and more.

  • Automate & save time!

    Orders are synchronised between SparkLayer and your Shopify store and even your backend systems.

One of the ⭐ top rated Shopify B2B apps.

FD

Finesse Decor

Jun 1
We tried them all.. SparkLayer is the best B2B app out there for Shopify and their support has been consistent and efficient. From the initial call to installation, onboarding and technical implementation; they have been there every step of the way. Really a pro app for pros.
MH

Magpie Wholesale

Feb 13
This solution integrates beautifully with our website, providing an easy-to-use interface to our trade customers. Support team is great and goes the extra mile. Roadmap looks promising too (even more features coming!).
U

UNGUENTARII

Aug 26
Amazing solution for adding wholesale capabilities to a regular Shopify account! All in all an excellent, cohesive solution for adding wholesale functionality without needing a separate website. Definitely worth the effort to set up because of extra features being built in, like tiered pricing by customer category, integrated signup page, and a lot more. Highly recommend!
TL

Troop London

July 6
It is truly outstanding! From the moment I started using it, I was impressed by its user-friendly interface and the range of features it offered. SparkLayer B2B app proved to be the perfect solution for managing my trade account efficiently. The app's intuitive design made it easy to navigate through various sections and access the information I needed. It provided me with real-time updates on my orders, inventory, and customer data, allowing me to stay on top of my business operations effortlessly.
E

Edgar

Jun 4
Sparklayer App is a game-changer for B2B retailers. It offers high-end features at an affordable price, ensuring quality without breaking the bank. The seamless integration with Shopify enables efficient B2B functionality, allowing warehouses to handle orders like B2C. Onboarding is smooth and supported by a friendly customer support team. Sparklayer App understands B2B needs and empowers retailers to thrive. Elevate your operations with Sparklayer App today!
MK

MicroKits

Jun 4
Excellent setup experience, easy to understand documentation, and all the features you could need. I tested out the other wholesale apps, and this is the best. This app doesn't have it's own wholesaler signup app, but there's plenty of other apps that help you make forms and that will work with this app, so that's no reason not to go with this one.
F

Flawed

May 23
I really like how solid this app is built. The support is terrific. It's rare to find this good support on most Shopify apps.
BC

The Bike Collective

May 31
The process on implementing SparkLayer to our store was very easy and painless. Support has been great! A feature I would like into the future is a modified version of the sales agent feature to make email & phone orders easier to process. Thanks SparkLayer for a very useful product.
N

Norrviva

Jun 16
In my experience, this app is undoubtedly the best B2B app I have come across. The level of support and the quality of the product are unparalleled. I highly recommend it to anyone looking for a top-notch solution for their Shopify store.
SS

SafeStyle

May 23
SparkLayer has allowed us to streamline our B2B business by simplifying our ordering process. The platform has thoughtfully been designed around the B2B function and allows us to provide a functional platform for our B2B Customers to use and operate.
FP

Firepot

Apr 26
This is the best Shopify app we have ever used, and we use a lot of apps for our store. The user interface on the store front end is elegant out of the box and easy to adapt in the rare instances you would need to. The backend system is well thought out and simple to use. And the customer service is 5* from the moment you install the app.
WF

WOW Facial

Apr 25
This really is a game-changing app for anyone that wants to run a wholesale (B2B or Hybrid B2B & D2C) online shop and not have to pay for Shopify Plus.
H

Herboo

Mar 1
Bang on the money. THANK YOU Sparklayer for understanding what we all needed and making it a simple process to implement. Orders are up and running and making a world of difference to our business and customer experience. :-)
SC

SHISHI CHÉRIE

Apr 6
We are extremely satisfied with the app. The features are amazing. Just like the documentation. You can tell that the developers of the app put a lot of effort into it. But what is even more important to us is the support behind it. The support is super fast and very helpful.
T

Toshi

Apr 3
We were in need of an app that our sales team could use to place orders on behalf of customers in their territory. The team at Spark Layer have been super helpful in getting us setup and assisting us with any issues that we have. Keep up the great work guys!
F

Force 6

Mar 13
Our team cannot express how incredible the SparkLayer team is with words. They exceeded every expectation in regard to customer service and implementation assistance. The app itself is very intuitive and thoroughly documented. It's possible to install this entirely on your own but we highly recommend allowing the SparkLayer team to assist you.
B

Belmanetti

Feb 6
A fantastic app with a fantastic team behind it. There is no problem that they cannot resolve within a few hours. Exceptional assistance. This B2B app does everything our fashion B2B needs and they are constantly developing new features for it. Great job. Thanks.
FD

Finesse Decor

Jun 1
We tried them all.. SparkLayer is the best B2B app out there for Shopify and their support has been consistent and efficient. From the initial call to installation, onboarding and technical implementation; they have been there every step of the way. Really a pro app for pros.
MH

Magpie Wholesale

Feb 13
This solution integrates beautifully with our website, providing an easy-to-use interface to our trade customers. Support team is great and goes the extra mile. Roadmap looks promising too (even more features coming!).
U

UNGUENTARII

Aug 26
Amazing solution for adding wholesale capabilities to a regular Shopify account! All in all an excellent, cohesive solution for adding wholesale functionality without needing a separate website. Definitely worth the effort to set up because of extra features being built in, like tiered pricing by customer category, integrated signup page, and a lot more. Highly recommend!
TL

Troop London

July 6
It is truly outstanding! From the moment I started using it, I was impressed by its user-friendly interface and the range of features it offered. SparkLayer B2B app proved to be the perfect solution for managing my trade account efficiently. The app's intuitive design made it easy to navigate through various sections and access the information I needed. It provided me with real-time updates on my orders, inventory, and customer data, allowing me to stay on top of my business operations effortlessly.
E

Edgar

Jun 4
Sparklayer App is a game-changer for B2B retailers. It offers high-end features at an affordable price, ensuring quality without breaking the bank. The seamless integration with Shopify enables efficient B2B functionality, allowing warehouses to handle orders like B2C. Onboarding is smooth and supported by a friendly customer support team. Sparklayer App understands B2B needs and empowers retailers to thrive. Elevate your operations with Sparklayer App today!
MK

MicroKits

Jun 4
Excellent setup experience, easy to understand documentation, and all the features you could need. I tested out the other wholesale apps, and this is the best. This app doesn't have it's own wholesaler signup app, but there's plenty of other apps that help you make forms and that will work with this app, so that's no reason not to go with this one.
F

Flawed

May 23
I really like how solid this app is built. The support is terrific. It's rare to find this good support on most Shopify apps.
BC

The Bike Collective

May 31
The process on implementing SparkLayer to our store was very easy and painless. Support has been great! A feature I would like into the future is a modified version of the sales agent feature to make email & phone orders easier to process. Thanks SparkLayer for a very useful product.
N

Norrviva

Jun 16
In my experience, this app is undoubtedly the best B2B app I have come across. The level of support and the quality of the product are unparalleled. I highly recommend it to anyone looking for a top-notch solution for their Shopify store.
SS

SafeStyle

May 23
SparkLayer has allowed us to streamline our B2B business by simplifying our ordering process. The platform has thoughtfully been designed around the B2B function and allows us to provide a functional platform for our B2B Customers to use and operate.
FP

Firepot

Apr 26
This is the best Shopify app we have ever used, and we use a lot of apps for our store. The user interface on the store front end is elegant out of the box and easy to adapt in the rare instances you would need to. The backend system is well thought out and simple to use. And the customer service is 5* from the moment you install the app.
WF

WOW Facial

Apr 25
This really is a game-changing app for anyone that wants to run a wholesale (B2B or Hybrid B2B & D2C) online shop and not have to pay for Shopify Plus.
H

Herboo

Mar 1
Bang on the money. THANK YOU Sparklayer for understanding what we all needed and making it a simple process to implement. Orders are up and running and making a world of difference to our business and customer experience. :-)
SC

SHISHI CHÉRIE

Apr 6
We are extremely satisfied with the app. The features are amazing. Just like the documentation. You can tell that the developers of the app put a lot of effort into it. But what is even more important to us is the support behind it. The support is super fast and very helpful.
T

Toshi

Apr 3
We were in need of an app that our sales team could use to place orders on behalf of customers in their territory. The team at Spark Layer have been super helpful in getting us setup and assisting us with any issues that we have. Keep up the great work guys!
F

Force 6

Mar 13
Our team cannot express how incredible the SparkLayer team is with words. They exceeded every expectation in regard to customer service and implementation assistance. The app itself is very intuitive and thoroughly documented. It's possible to install this entirely on your own but we highly recommend allowing the SparkLayer team to assist you.
B

Belmanetti

Feb 6
A fantastic app with a fantastic team behind it. There is no problem that they cannot resolve within a few hours. Exceptional assistance. This B2B app does everything our fashion B2B needs and they are constantly developing new features for it. Great job. Thanks.

The B2B features you need. All ready to go.

Wholesale functionality at your fingertips.

Say goodbye to manual processes! Our fully branded frontend interface creates a familiar, seamless buying experience for your customers, giving them complete control over their B2B ordering.

  • Combine DTC & B2B easily on your store
  • Quick-ordering and checkout
  • A feature-rich My Account area
  • Order history and order tracking
  • B2B teams with "company users"
  • B2B payment methods (e.g. Pay by Invoice)
  • B2B shipping rules
  • Shopping lists for quick re-ordering
  • Credit limits and account balances
  • Pre-orders and backorders
And 100+ more features
SparkLayer product pages

Empower your sales team.

Tired of juggling phone orders and endless email threads from customers wanting to place orders? SparkLayer's Sales Agent tool puts you in the driver's seat, letting you manage your B2B customer accounts online and saving you precious time.

  • View and manage orders on behalf of customers
  • Add products to an order and checkout
  • Quickly re-order on behalf of a customer
  • Place orders over the phone
  • Pick up and complete abandoned carts
  • Specify which customers Sales Agents can access
  • Report on Sales Agent activity
  • Fully integrates with your existing store
Learn more about Sales Agent Ordering
SparkLayer product pages

Complex pricing, simplified.

With our B2B Pricing Engine, you're in complete control - set automatic or fully custom pricing rules, order limits, discounts, support for multiple currencies, and you can even connect to your back-office or ERP. Take your B2B business to the next level…

  • Customer-specific B2B price lists
  • Customer-specific discounts, e.g. 10% off first order
  • Automated pricing rules, e.g. 50% off retail
  • Minimum and maximum order rules
  • Tiered volume pricing (e.g. buy 3, save 10%)
  • Pack sizing (e.g. units of 3, 6, 12)
  • Tiered pricing support
  • Pre-ordering support
  • ... and much more!
Learn more about pricing
SparkLayer product pages

Connect to your source of truth.

SparkLayer seamlessly integrates with your existing eCommerce platform and tools, so you can keep the workflows you're already using and add SparkLayer's advanced functionality on top. With the option to even build custom integrations via our API, you'll have everything you need to streamline, automate, and scale your B2B business faster than ever before.

  • Works with your existing integrations
  • Save time with our powerful B2B data import tools
  • Works with major systems such as Brightpearl, Patchworks, Unleashed, and Linnworks
  • Build more custom experiences with our API
  • Safe and secure with an industry leading infrastructure
  • Full technical support with our Enterprise plan
See how SparkLayer connects

The fast & easy way to enable B2B eCommerce.

Take a quick look and see how seamlessly SparkLayer's features can fit into your existing website.

How SparkLayer & Shopify go hand-in-hand.

With SparkLayer set up on your Shopify store, you can bring a world-class experience to your B2B customers. Best of all, SparkLayer works with all Shopify plans. See how they compare below.

B2B Features

What B2B merchants need

Shopify

Standard functionality

Shopify Plus

"B2B on Shopify"

Shopify + SparkLayer

When combined together
Pricing (Price lists, discounts, pricing rules)

Product-specific pricing

Ability to set custom pricing for product SKUs and to vary these across customers

Percentage price adjustments

Ability to set percentage discount rules against products and to vary this across customers

Customer-specific % discounts

Ability to set customer-specific percentage discounts that apply on top of price lists

Multiple price lists

Ability to set multiple price lists against a customer and to have 'cascading pricing' (first price takes priority)

Multi-currency pricing

Ability to set price lists up for different currencies, e.g. USD, EUR, GBP

Tiered quantity pricing

Handling for quantity price-breaks (e.g. buy 3, save 10%) on parent and variant level

Pack sizing and unit quantities

Configuration of product pack sizes, minimum and maximum order quantities

Display pricing as NET

Ability to specify and display all pricing to B2B customers as net pricing (versus gross)

Product-specific discounts

Ability to set additional discounts that apply on top of price lists
Customers (Self-service, payments, configurations)

Shopping lists

Ability for customers to create custom shopping lists to quickly populate orders

Quick ordering

Ability for customers to rapidly populate an order from collection and product detail pages

Quick re-ordering

Ability for customers to track orders, re-order quickly from previously placed orders

Credit and balance management

Ability to set credit limits against customers and display live balances

CSV order importing

Ability for customers rapidly import an order via a CSV file

Order history and tracking

Ability for customers to see their order history and live shipping tracking

Address book management

Ability for merchants to configure whether or not specific customers can edit addresses

Customer-specific payment methods

Ability to set specific payment methods on a per-customer basis versus at a company-wide level.

B2B-only products

Ability to configure which products B2B customers see when logged in

B2C stock reservation

Ability to reserve stock for B2C customers if using a hybrid B2C & B2B store

Rapid multi-product ordering

Ability to add multiple SKUs and quantities to an order in 1-click

Company profiles

Ability to assign customers to a company and configure their shipping & billing locations
Orders (Payment types, shipping, configurations)

Payment by invoice terms

Flexibility to set payment terms against a customer (e.g. net 15, net 30, net 60)

Payment on account

Ability to allow customers to place orders on account, using their live credit balance

Request for Quote

Ability to allow customers to place orders as quotes that can then be editted

Order total rules

Ability to configure minimum and maximum order totals before placing an order

B2B-specific shipping rules

Ability to configure specific shipping rules for B2B customers on a hybrid B2C & B2B store

Order flow

Orders placed by B2B customers can optionally be routed as draft orders or completed orders within Shopify
Sales Agent Ordering

Login as a customer

Ability to login as a customer to manage their account.

Place orders as a customer

Ability to place orders on behalf of a customer at their B2B prices.

Manage shopping lists

Ability to manage shopping lsits on behalf of a customer and save their favourites.
Store setup (Configuration)

Combine with B2C

Allow B2C and B2B to be managed and run from a single Shopify store

Ready-made frontend widgets

B2B ordering interface that can be enabled rapidly via code snippets

Low maintenance cost

Ready-made widgets and components that don't require custom development

Full customisation of frontend experience

Customise and configure Shopify store and build a bespoke experience

Optimised for mobile and tablet

Frontend experience fully compatible with mobile and tablet devices
Advanced tools (Sales Agents, reporting, integrations)

Sales agent ordering

Allow sales agents to login and place orders on behalf of specific B2B customers

Custom API for integrations

API access to build custom integrations for ERPs, CRMS, PIMs

Analytics and Segmentation

Ability to segment B2B orders and customers and to analyse data

Offer your customers a self-service and fully branded online experience.

Once integrated, SparkLayer enables a beautiful B2B-ready frontend interface that simply 'overlays' sections of your existing Shopify store. It's easy to set up and works with all versions of Shopify, from Shopify Basic through to Shopify Plus.

  • Retain your stores existing look and feel
  • Run both DTC (retail) and B2B on the same store
  • Easy to set up, our team can do this for you
  • Customise extensively to suit your branding
  • No ongoing maintenance required
  • Empower your sales team with sales agent ordering
See all available features
Shopify B2B & Wholesale
Shopify B2B & Wholesale
Get started

Get up and running on Shopify and start taking B2B orders!

Our Onboarding Process guides you through every step involved in enabling SparkLayer on your Shopify store. From configuring your B2B price lists and customer rules, to inviting your customers to start placing orders. Our expert team is here to help along the way.

  • Free setup by our expert team
  • Customise the look and feel to match your brand
  • Launch within days (or sooner!)
  • Expert documentation and tips to help you grow
  • Ongoing expert support when you need it
SparkLayer Enterprise

For high-growth brands, meet the SparkLayer Enterprise plan.

SparkLayer Enterprise is designed for high-volume brands who are looking for a fully-connected B2B solution. From integrating core systems, through to delivering a beautiful, on-brand B2B ordering experience. You'll also be supported by a team of experts that will understand your needs and tailor the right solution for your business.

Customer success stories.

See how fast-growing brands use SparkLayer to grow and automate their B2B businesses.

Questions & Answers.

ℹ️  General

What can I do with SparkLayer?

SparkLayer gives you an easy way to enable B2B (wholesale) on your existing website. You don't need to create a new store or spend time and money trying to customise your B2B experience. SparkLayer does all this for you and, once you're set up, you'll be able to:

- Enable custom pricing for your B2B customers
- Give your B2B customers a self-service ordering experience
- Accept B2B payments, such as "net payments" and "payment on account"
- Allow your sales team (sales reps) to place orders on behalf of B2B customers
- Configure more advanced pricing rules, such as pack sizing and quantity price price-breaks
- Enable rapid re-ordering, making it easy for your customers to repeat order
- Allow your B2B customers to save shopping lists
- Configure pre-ordering and back-ordering rules
- Allow your B2B customers to create company teams

And so much more! SparkLayer has over 100 B2B features right out of the box. Plus our team can get everything set up for you with our free onboarding service.

Do you offer a free trial?

Yes, we offer a 14-day trial period to test the features of SparkLayer. The free trial starts when you've installed SparkLayer on your eCommerce platform (e.g. Shopify). If you need your trial extended, please contact us.

Do you have a demo store to test SparkLayer?

Yes! We've a variety of demo stores where you can test the feature-set of SparkLayer. Learn more

How do I sign up to SparkLayer?

To get started, you can sign up for a free 14-day trial here. Alternatively, you can book a demo and we can run through how SparkLayer works.

Which eCommerce platforms and systems does SparkLayer integrate with?

SparkLayer works out of the box with Shopify and BigCommerce and can be set up in a matter of hours.

If you're not using these platforms already, it's also possible to integrate with ANY website using SparkLayer Ignite, our B2B Commerce Framework.

How does SparkLayer compare to other B2B solutions?

A good question! There are many B2B solutions on the market and each offer a variety of benefits that may suit specific use-cases or customer types. Beyond functionality and features, there is one major benefit of SparkLayer that makes it compelling - you get to use your existing website and SparkLayer simply 'layers' on top (hence the name, SparkLayer!). Many other solutions are built as 'web portals' meaning customers have to use an entirely separate website. Whilst this may be useful, if you already have an existing website (e.g. for your DTC retail customers) or you use an eCommerce platform you're already familiar with, you'll need to manage multiple systems and tools which can add operational complexity.

We'd be happy to discuss this in more detail!

What support do you have and where are you based?

Our head office is located in the beautiful English city of Bath and our team is all based in close proximity. You can learn more about our story here! Since we're UK based, we typically operate our support on UK timezones (Monday to Friday, 8am to 6pm GMT) however we are able to accommodate specific requests should you require assistance outside of these hours. Please speak to our team and we'll be happy to advise.

For customers subscribed to our Enterprise plan, you'll get access to our 24/7 Support SLA and you can learn more here.

🛠️  Setup & Installation

Can you set up SparkLayer for me?

Yes! Once you sign up, you'll see an option to request our team to install SparkLayer for you. Typically we can do this within 1-2 working days. Learn more about setting up SparkLayer.

How do I enable SparkLayer on my store?

For Shopify and BigCommerce, you'll simply need to install our official Shopify or BigCommerce app and go through our simple onboarding process.

When your SparkLayer account is created, our online onboarding process guides you through all the elements of installing SparkLayer on your store and we're here to help if you require assistance.

You can also learn more about how onboarding works

How long does SparkLayer take to set up?

If you're using our built-in tools to manage your pricing and customers, it's possible to set up SparkLayer in a matter of hours (or less!). Our team is on-hand to guide you through the set up process and can even help set up on your Shopify store for you.

For most extensive integrations - typically merchants using our Enterprise plan that require backend connections - set up times vary and we'll work closely with you to create a full project plan.

Can I run my B2C store alongside my B2B store?

Yes! It's possible to install SparkLayer onto your existing B2C store (i.e. retail), meaning you can run both B2C and B2B on the same store. We call this a 'hybrid setup' and we've a guide here that explains how works.

When your B2B customers sign in, they simply see the special SparkLayer frontend widgets that allow them to see their prices and place orders.

Sometimes it can be better to separate out your B2B store onto a secondary Shopify store and we've detailed some of the common reasons.

Can I use SparkLayer on a custom platform?

Yes, providing you're able to integrate your platform with an external API. Learn more about the SparkLayer API

Do I manage my online product catalogue within SparkLayer?

No, the product catalogue and category management is done through your existing eCommerce platform. SparkLayer simply 'overlays' your existing product catalogue with the B2B-specific data such as product pricing and pack sizes. It does this by associating data to the specific product SKU behind-the-scenes and then showing the appropriate content to the customer.

Can I customise how the SparkLayer Frontend looks?

Yes, you're able to change styling such as fonts, colours (e.g. of buttons) and spacing easily via CSS to match your current eCommerce store and typically you can get SparkLayer to fit seamlessly with your website look and feel. You can learn more in our guide and watch our video to see some live examples!

Will SparkLayer slow my website down?

No. For performance, the SparkLayer Frontend only loads when a valid B2B customer successfully logs into a website; for your standard (B2C) customers, no code is loaded at all. When a B2B customer logs in, all loading of the interfaces is asynchronous which means a negligible impact on page load times and performance even though SparkLayer is a hosted third-party solution. The result is the end customer will have a rapid experience browsing products and placing orders.

Do I need to hire a developer to integrate the SparkLayer?

No! SparkLayer is really simple to install and we have full step-by-step instructions once you sign up. If you have access to your Shopify storefront theme, it's possible for anyone to do. If you like, we can even install for you if you require any assistance.

Does SparkLayer work across different devices?

Yes, SparkLayer is fully compatible with mobile, tablet, and desktop devices.

⭐  Features

How do I learn more about the SparkLayer features?

You can learn all about the full feature-set of SparkLayer in our SparkLayer Docs.

Does SparkLayer process payments?

No, SparkLayer does not handle payment processing and instead simply uses the payment methods set up within your eCommerce platform, e.g. Shopify. It's possible to set up both offline payment methods for your B2B customers (e.g. Pay on Account or Pay by Invoice) as well having them pay online via card. For more details, see our guide.

Do I need to have an ERP, PIM, CRM or iPaaS integration to use SparkLayer?

No. With our powerful import tools, you can configure pricing and customer rules all through the SparkLayer Dashboard without the need to have a backend system in place.

If you are looking to use a backend system, SparkLayer works by connecting directly to your central data sources to retrieve your B2B data. If you're using an iPaaS solution (integration platform as a service), SparkLayer can connect directly to this instead, negating the need to connect to an ERP directly.

If you have the technical expertise, the SparkLayer API lets you connect to any system and we also have a range of 'ready-made' integrations. You can find our full list of integrations here.

I have an ERP integration already, will SparkLayer work with it?

The short answer, it depends! If your online store is already connected to your ERP system, there's a good chance that no further integration work is required to connect SparkLayer. When orders are placed via SparkLayer, they'll simply be created like any other which your ERP system can then subsequently import. The same also applies to product stock data, SparkLayer will use stock levels already available on your eCommerce store. If you're looking for a more in-depth integration, such as synchronising B2B pricing, this would require an integration and you can learn more here.

Can I create custom price lists within SparkLayer?

Yes. Within the SparkLayer Dashboard, you can manually create price lists and upload pricing data for each one you create. You can learn more here

Can I automate B2B pricing, e.g. a discount off my store's retail prices?

Yes. SparkLayer's powerful pricing engine lets you create automated rules for your B2B price lists. For example, if you're using Shopify, you can easily set up a B2B price list that applies 20% off your Shopify prices. You can learn more here

Can I set up discounts and coupons with SparkLayer?

Yes. SparkLayer has a built in "Discount Engine" that allows you to setup discounts that can work alongside your B2B pricing rules. You can set up discounts such as:

- Order-level discounts: eg, spend $1,000 and get 10% off, spend $2,000 and get 15% off
- Percentage and fixed discounts: eg, 20% off an order total, $100 off an order total
- Free product: eg, spend $1,000 and get free product ABC
- Coupon codes: eg, enter code NEWCUSTOMER and get 5% off
- Scheduled discounts: eg, start discount today and end it on a specific date and time
- Customer-specific discounts: eg, only allow customer group 'b2b-vip' qualify for the discount

And much more! You can see a full overview of what's possible in our help guide here.

How do I see what features are coming to SparkLayer?

You can see what's planned for SparkLayer in our quarterly roadmap. You can also see our latest feature updates in our What's New page!

💰  Pricing

How much does SparkLayer cost?

Please refer to our pricing for more details.

How does pricing work for the Enterprise plan?

As with the Starter, Growth, and Pro plans, we charge a fixed monthly fee that's based on a number of considerations:

- Projected sales volumes
- Required number of sales agents
- Complexity of backend systems (e.g. ERP or WMS system)
- Complexity of storefront implementation
- Extent of ongoing support required

The Enterprise plan also comes with a full end-to-end onboarding process overseen by our expert team. This process includes scoping your requirements, installation and configuration on your storefront, assisting in data migration, connecting your backend systems, and launching SparkLayer.

For Enterprise customers, we're also able to offer an annual plan at a discounted rate.

What counts as a B2B order?

We only count orders that are placed via SparkLayer towards your monthly total, i.e. B2B orders. If you're using SparkLayer on a Shopify store that also accepts retail orders (i.e. B2C), those orders will not count towards the monthly total.

How do I sign up and install SparkLayer?

To get started, you can sign up for a free 14-day trial here. Alternatively, you can Book a Demo and we can run through how SparkLayer works.

Once you've installed this on your Shopify store, our Onboarding Process then guides you through all the steps to get SparkLayer up and running: from setting up B2B price lists and customer groups, to installing special code snippets within your Shopify storefront theme. You can even use our ready-made Shopify B2B theme and get up and running in less than 5 minutes!

If you have more bespoke requirements and the Enterprise plan sounds more suitable, our team will walk you through the onboarding process.

Are there contracts or commitments?

For the Starter, Growth, and Pro plans there are no contracts and you can cancel your account at any time from within the SparkLayer Dashboard. For the Enterprise plan, we typically establish a longer agreement term based on your requirements and this can discussed in more detail with our team.

What happens if I go over the order limits?

For the Starter, Growth, and Pro plans, there are limits on the maximum number of orders that can be placed via SparkLayer. SparkLayer treats each individual order on your eCommerce platform (e.g. Shopify) as an order, and even if you subsequently cancel or refund it, it will still contribute towards the total.

If you do exceed the monthly limit, SparkLayer will still continue to function as normal however our team will contact you to discuss whether or not you'd be better suited to an alternative monthly plan.

Are there transaction fees for manual B2B payment methods?

No. Manual payment methods (such as "Payment on Invoice" or "Request a Quote") are processed as manual payment methods within Shopify and are not subject to their standard transaction fees. If your B2B customers do choose to pay online (i.e. via card payment), those will be subject to your existing Shopify transaction fees.

Do I get charged in US Dollars?

Due to SparkLayer tightly integrating with platforms that charge in US Dollars, such Shopify and Shopify Plus, you'll be billed in the same currency to make reconcilation more straightforward.

How do you charge me each month?

The SparkLayer charges can be found within the billing section of the SparkLayer Dashboard and you'll get a full breakdown of how your charges are calculated. For Shopify stores, you'll automatically be billed via Shopify each month via their own billing system.

Do you have pricing plans for high-volume, low-value ordering?

Yes. We're happy to discuss special pricing if your B2B operation processes a high-volume of low-value orders. Please contact us for more information.

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