See how SparkLayer fits your setup and what it would take to launch your new B2B store, fast.
900% B2B growth and 75% less admin. SparkLayer allowed us to grow our business and offer everything we want.
Mike Bires
Founder and CEO, Nutrition Faktory
24-hour set-up and 140% time savings. We thought we’d be able to go live in a week, but it was all done in a day.
Will Green
Director of Sales, Paleo Ridge
10x B2B growth and 400% AOV increase. We’ve transformed how we serve B2B customers and seen 10x growth.
Deanne Gee-Wing
eCommerce Manager, Nature's PathDrop in your email and URL to see what SparkLayer would look like on your store. Prepare to be amazed!
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Rated 4.9 out of 5 on the Shopify App Store
Everything your sales reps need to order on behalf of a customer, directly from your existing online store.
The customer's pricing, terms, addresses and order history are already loaded. Your sales rep builds the basket, agrees any changes and places the order there and then. It appears in your store as soon as it is submitted.
Included with every paid SparkLayer plan.
Join 3,500+ brands, distributors, and manufacturers of all sizes.
Easy to use, looks beautiful, and it’s reduced the opportunity for error.
SparkLayer allowed us to grow our business and offer everything we want.
SparkLayer gave us a proper wholesale experience on the store we already had — no rebuild required.
SparkLayer transformed our website into a true wholesale experience for our customers.
A sales rep agrees an order on a call or during a visit. Then it sits in an email, a notebook or a spreadsheet until someone enters it into the store. That delay creates more admin for your team and more opportunities for something to go wrong.
A sales rep writes the order down and sends it to the office. Someone else then enters it into the system. That slows everything down and gives a simple mistake in the product, quantity or delivery address another chance to slip through.
A sales rep needs to know the customer's price list, agreed discounts and volume breaks while they are speaking. If that information is not in front of them, they have to search for it, ask the office or risk quoting the wrong price.
Once a customer agrees an order, it may sit in an email or notebook before it reaches the system. During that gap, the customer, sales rep and operations team all have a different answer when someone asks where the order is.
The Sales Agent Portal gives each sales rep access through your storefront, with the customer's account already loaded. There is no separate admin area to work from. The sales rep sees the same products, pricing and ordering rules as the customer, then submits the order into the same store.
A sales rep can switch into an assigned customer account directly from the storefront. SparkLayer loads the customer's price list, volume discounts, pack sizes, payment terms, addresses and previous orders. The sales rep can start a new basket, repeat a previous order or create a new customer while they are with them.
If the customer asks for a different price or needs a shipping change, the sales rep can deal with it inside the basket. Edit a line price, apply a discount, change the shipping charge or override an ordering rule. The customer sees exactly what has been agreed, and the submitted order carries the final figures.
The Sales Agent Portal works on phones, tablets and laptops. A sales rep can start a basket at a trade show, add to it after a customer visit and finish it later from their desk. The basket stays with the account, so the order does not need to be written down or started again on another device.
Send the completed basket to the customer when they need to review it first. They can check the products, quantities and agreed prices from their own account, then confirm the order themselves. It gives both sides a clear record of what was agreed and introduces customers to the self-service ordering experience.
Sales rep orders go into the same order management flow as orders placed by customers online. Your team does not need to export a file, import it elsewhere or maintain a separate list of sales orders.
Assign accounts to individual sales reps so each person sees the customers they are responsible for. This works well for regional teams, territories and any business that does not want every sales rep to have access to the full customer list.
Each sales rep order includes the sales agent who placed it and any notes they added. Use that information in your existing systems to filter orders, report on activity and understand rep performance.
Not every conversation ends with an immediate order. A customer may need a quote, a new buyer may need setting up or operations may need extra information. Your sales rep can deal with all of that from the same storefront.
Build the basket, agree the price and send a quote for the customer to review in their own account. If they accept, convert it into an order without entering the details again.
Meet a new buyer at a trade show or during a visit? Create their account, assign the right customer group and place the first order without waiting for someone back at the office.
Every sales-agent order includes the sales rep who placed it and their notes. It then follows the same integrations and workflows as any other order from your online store.
“I don’t know of any app that has a similar function to SparkLayer’s Sales Agent.”
Read the Apo Group story
Your sales team, customers and operations team all work from the same underlying order. Sales reps can create and update it, customers can review it, and operations can see it as soon as it is submitted. There is no manual handover between the conversation and the confirmed order.
Sales reps can open an assigned customer account, build or edit an order using live customer-specific pricing, and submit it using the customer's available payment methods. Everything they need is available from the storefront, whether they are working from a desk, visiting a customer or standing at a trade show.
Customers can track active orders, view their order history and quickly place a repeat order. If a sales rep prepares an order for them, they can review and approve it through the same account. Both sides work from the same products, quantities and agreed prices.
As soon as a sales rep submits an order, it appears in your store's existing order management flow. Operations can process it in the same way as any other online order, without reading handwritten notes or entering details from an email.
Nothing needs to be rebuilt. The Sales Agent Portal uses your existing SparkLayer price lists, customer groups and account-specific rules. When a sales rep opens a customer account, they see the same products, prices and terms as that customer.
Sales agents can:
Yes. You can preview it on your own store or book a live demo for a walkthrough based on your existing setup.
The Sales Agent Portal is included with Starter, Growth, Pro and Enterprise plans. Starter includes one sales agent, Growth includes two and Pro includes five. Enterprise plans are customised. Additional sales agents cost $39 per user. See full pricing.
Yes. All paid SparkLayer plans include a free 14-day trial with access to the Sales Agent Portal. You can start a trial, preview SparkLayer on your store or book a demo before deciding.
If you already use SparkLayer, you can enable the portal, add your sales agents and assign their customer accounts in a few steps. Most existing customers can start using it the same day.
Sales reps work through the same storefront your customers use, so there is no separate back-office system to learn. If you would like help, our launch team can set up the accounts and visibility rules with you, walk your sales reps through the ordering process and run a short team training session. Talk to the team to arrange it.
Many sales-rep tools sit in a separate admin or order-entry system. SparkLayer works through your actual storefront. Sales reps order as the customer using live products, stock, pricing and terms. When they submit the order, it goes directly into the same system as your other online orders.
Yes. You can assign customer accounts to individual sales agents so they only see the accounts they are responsible for. This is useful for territory-based and regional sales teams.
Yes. Each order includes the sales agent who placed it, along with their notes and tracking data. You can use this information to filter and analyse sales rep orders in your existing order-management or reporting systems.
SparkLayer
